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PFL were contracted to teach our full staff team of thirty professionals; they led English classes to mixed ability professionals in small groups and individual classes. Our customer service staff find the classes very useful and more importantly they have found a ‘fun’ way to learn because of the learning targets and activities that PFL’s coordinator organised for the group. The senior executives who have advanced level English had private one-on-one classes, they always looked forward to the classes as the tutor could focus on their particular errors in language and they also enjoyed learning about European culture. It has been a great experience all-round for the entire team.